It is possible that what you are seeing isn’t a Blue Screen of Death at all. There have been cases of people seeing what they assume is a Blue Screen of Death (BSOD) on their Mac, but it’s actually a scam viewed in a pop up window when browsing the web.

I have gone through all the fixes I have ever implemented on machines so i am sure this will fix 99.99% of issues. If you are still having an issue please post a comment below with what you have done and give me some information about the blue screen that you are getting and I will help you out. On the next screen click browse, then browse to the directory where you downloaded the updated driver to.

Essentially, the BSOD results from Windows experiencing a system error that’s critical enough to require a reboot. This is a problem that’s more serious to encounter than an application error, which typically causes the application or PC to freeze without displaying the BSOD. Go back to a point when all your drivers and settings were fine and see if your computer works.

In this section I will talk about how to troubleshoot a blue screen of death. Before you can resolve the BSOD, you’ll need to understand what’s causing it.

Troubleshooting A Pc Crash Or Blue Screen Error (Bsod)

It’s likely that this is the case if you see a link to a website or a phone number to call. The main cause of this issue is that an operating system file that has become corrupt and is preventing windows 10 to boot correctly. Other reasons include a hardware issue with your hard disk. In this section I will cover a windows 10 machine crashing to a blue screen on system startup and is in a constant loop.

  • Follow this guide to help troubleshoot and fix common BSOD issues on Windows 10.
  • Some blue screen errors might appear after a specific Windows update has been installed.
  • Updating to the latest version of the driver is often the quickest way of fixing BSOD issues.
  • Unfortunately the driver CDs that come with new hardware can often be years out of date, with device drivers that have long since been updated.
  • In general, most BSODs are caused by software problems (e.g. a failed Windows Update, an old hardware driver causing problems), but these can also indicate a hardware problem with your PC.


And if you’ve seen BSOD after installing new software or update, undo the installation and reinstall. Windows creates what’s known as a minidump file when a BSOD happens. This file contains information about the crash and saves it to the disk. However, in most cases, Windows automatically restarts when a blue screen appears.

The system failures associated with the BSOD can be categorized as either a "crash" or a "hang." A crash is when a software application or an OS learn this here now function terminates unexpectedly and exits. If it is an OS function, the entire system will stop to prevent data corruption and create a file, Memory.dmp, which contains memory contents at the time of the crash (Figure 1). In fact, these days it is unlikely you will see a blue screen. It may not be a Blue Screen of Death that you are encountering. We will quickly look at some of the alternatives below.

IT can access this by booting up Windows, clicking the Power button in the Start menu, holding the shift key down and clicking Restart. Since these have cryptic names, IT will have to search to find out what the device is that uses it. IT should look for the driver version, reported bugs and causes of failures. Then they should contact the vendor for a new driver. in these tools to gather data from the crash, such as the name of the offending driver or software.

If it does, keep a careful note of every change you make and only make one at a time so that, if the BSOD does come back, you’ll have a clearer idea of what the potential cause is. Just like hardware, software needs to be regularly updated.